The SENTR platform
Catch the patterns. Understand the decision. Change the response. SENTR connects configurable rules, machine learning, AI explanations and investigations around your data—not a one-size-fits-all view of risk.
One platform. One connected operation.
The loop connects the work; it does not force every event through a case. Explanations accompany the decision. Review branches when needed. Improvement can return to the data, the rules or the policy—not only the model.
A new device. A reused payment method. A bonus claimed across connected accounts. Each can look ordinary in isolation. SENTR brings the mapped events, history and relationships into the same operation—so your team can investigate the pattern, not just the latest alert.
Connect the systems you already use. Set controls for registration, login, payment, payout, bonus claims and customer-defined events. For qualified evaluations, Shadow Mode lets you compare decisions beside your current stack before changing production.
Intelligence should help your team see more and act with confidence. Here is how the intelligence supports the operation today.
Machine-learning foundation
Customer-specific anomaly detection learns from clean historical signals to surface unusual activity. Rules remain an independent layer for known patterns and the controls your business needs.
Explore machine learning & feedback →AI explanations · available today
Generative AI translates recorded score contributions into plain-language explanations for relevant findings. Analysts can inspect the underlying attribution; the language model does not decide who gets blocked.
See how explanations work →AI scoring & rule building · available
AI scoring, AI-assisted rule building, the ML pipeline and automatic feature engineering are available. Agree the applicable configuration and approval workflow for your deployment; these capabilities do not imply autonomous publication of live policies.
Explore scoring and the ML pipeline →Know what you want to inspect? Go straight to the workbench or capability.
The same platform foundation. Choose who configures the controls and how your team wants to work.
Direct operator control
Build and test custom rules. Shape policies, queues and investigations. Use custom reporting to understand the operation and decide what to improve.
Explore SENTR.Citadel →Open the complete product deep dive →Guided configuration
Start with agreed presets and a simpler review workflow. Keep the engine, explanations and case work; give a named reviewer the evidence to act on exceptions.
Explore SENTR.Tower →Plan a guided start →Compare the exact capabilities and controls → · Inspect pricing and potential value
SENTR.Citadel begins with discovery and infrastructure planning. Qualified, free 50-day Shadow Mode is an optional proof route. SENTR.Tower starts with fit confirmation and the free 14-day guided start for the initial cohort, with assisted setup and an agreed reviewer workflow.
Start with the events, exposure and workflow in your industry. You do not need to diagnose the whole stack first.
Explore industry workflows →Inspect integration requirements, ownership and evidence before sharing a redacted schema with us. Keep credentials and customer data out of public forms.
Plan a technical review →Read security and data information →Bring a difficult decision or a recurring fraud pattern. We will help choose the operating model and the right evaluation path.
Book a Session →Check current product availability →Before you decide
A fraud operations platform connects the work around a risk decision: event ingestion, detection, decision policies, explanations, investigations and improvement from outcomes. SENTR combines those stages so an operator can inspect a decision, work the case and change the controls behind future decisions.
Follow the closed loop →No. Both use the SENTR foundation for event scoring, AI and machine learning, explanations, investigations and outcome feedback. SENTR.Tower simplifies configuration through guided presets; SENTR.Citadel gives an experienced operator direct rule, policy and reporting control.
Compare the controls →Qualified SENTR.Citadel teams can use a free, optional 50-day Shadow Mode evaluation. SENTR receives the agreed events and compares decisions read-only; your existing stack continues to enforce production decisions. Agree data access, owners and the evidence needed before starting.
Understand the evaluation →Compare what you can configure yourself and what SENTR can guide. Then bring your use case to a working conversation.