Website terms and conditions

1. Operator and scope

This website is operated by SENTR TECHNOLOGIES LTD (“SENTR”, “we”, “us” or “our”).

Contact: ian@sentr.io.

The company was incorporated on 23 September 2026. These terms cover this public website. Customer subscriptions, evaluations and processing of customer data require separate agreements identifying the contracting parties.

These terms cover the public website, resources, assistant and enquiry or booking facilities. SENTR.Tower, SENTR.Citadel, production integrations, Shadow Mode evaluations, support commitments and processing of customer fraud data require separate written terms. An agreed service contract, order form, evaluation agreement, data-processing agreement or SLA governs its own subject matter and is not replaced by this page.

2. Using the website

The site is intended for adults researching business services. You may browse and use its tools for lawful purposes, subject to these terms. When representing an organisation, you should have authority to share its information and request a discussion. Browsing alone does not mean you can commit that organisation to a contract.

The privacy policy explains personal-information processing. It is a notice, not a request for blanket consent. Optional analytics and marketing choices are separate from website use.

3. Product information, pricing and estimates

We aim to describe SENTR accurately. Public materials are general information, not a specification tailored to your systems. Functionality, configuration, operating model and integration requirements should be confirmed for your deployment. Roadmap material describes intentions, not committed delivery dates unless expressly agreed in writing.

Published prices help assess fit. Applicable scope, billing units, allowances, taxes, implementation, fees and payment terms must be confirmed in the relevant offer or agreement. A visit, calculator result, assistant answer or booking does not create a subscription or authorise a charge.

ROI calculators, illustrative scenarios and benchmark estimates depend on their stated assumptions and your inputs. They are not verified forecasts. Shadow Mode can provide evidence from an agreed evaluation, but cannot establish every future production outcome or prove that all fraud will be detected. Results depend on data quality, signals, configuration, operating practices and evolving fraud patterns.

No website statement should be understood as a promise of zero fraud, zero false positives, regulatory approval or guaranteed savings. Ask us to confirm claims important to your buying decision in the relevant written agreement.

4. AI website assistant

Ask SENTR is an AI information assistant, not a human representative. It uses website context and SENTR information to answer questions and suggest pages or sessions. Answers may be incomplete, outdated or incorrect.

It cannot enter a contract, amend prices, approve an integration, make a security certification or provide legal, regulatory, financial or professional advice. Obtain human confirmation before relying on an answer for a buying, compliance or technical decision. It does not make production fraud decisions.

Questions and recent context are processed by OpenAI as described in the assistant privacy notice. Do not enter secrets or sensitive customer information. Usage limits or temporary restrictions may protect the service. Email and booking remain available without AI.

5. Enquiries, bookings and evaluations

An enquiry asks us to respond; it does not guarantee project acceptance or a commercial outcome. A confirmed calendar invitation reserves a discussion, not a paid engagement, production-readiness approval or agreed delivery schedule.

Use invitation links to cancel or reschedule, or contact us. We may need to rearrange a meeting and will seek to let you know. These terms do not create a cancellation fee.

A free evaluation or Shadow Mode offer is subject to agreeing suitability, scope, data access, responsibilities, duration and processing or confidentiality terms before it starts. Free means no charge for the agreed free scope, not unlimited support or automatic permission to process your customers' information. Shadow Mode is a proof option, not a universal prerequisite for paid engagement. Relevant discovery and integration checks still apply.

Production use, paid services and extensions beyond a free scope need a separate agreement. Enquiring does not enrol you in unrelated marketing.

6. Content and intellectual property

Website text, designs, graphics, videos, software and SENTR branding belong to us or our licensors, except where another owner is identified. Third-party names and marks belong to their owners; mentioning them does not imply endorsement.

You may view, link to, download resources offered for download and share reasonable attributed extracts for internal evaluation or fair commentary, subject to law and any resource-specific licence. Preserve ownership notices and do not misrepresent an extract as our endorsement.

Normal search-engine indexing and linking to or citing public pages are welcome, subject to law and technical access instructions. This does not permit copying the entire website, repackaging protected materials as your own, commercial redistribution of proprietary assets or access to non-public systems. Website use transfers no rights to the platform or its source code.

7. Information you submit

Share only information you are entitled to provide and take reasonable care that it is accurate. You retain your rights in your materials. You permit us to use them with relevant providers only as needed for the requested service, response, service protection and legal obligations, as explained in the privacy policy or a separate agreement.

Public forms and AI chat are not an agreed secure channel for production datasets, trade secrets, credentials or sensitive customer records. Ask for confidentiality and data-processing arrangements first. These website terms do not create an NDA, grant us ownership of confidential information or permit its unrelated publication.

8. Acceptable use and security

Do not break the law, infringe rights, impersonate others, submit abusive or unlawful material, distribute malware, spam forms, evade usage controls, disrupt availability or gain unauthorised access to accounts, secrets or systems.

Automated access must not impair service or bypass restrictions. Legitimate indexing is distinct from abuse. Testing that could access data or affect availability requires prior written permission. Report suspected vulnerabilities to ian@sentr.io with a non-sensitive description; do not exploit them further or include exposed credentials.

We may restrict abusive traffic or suspend an affected tool where reasonably necessary for protection, investigation or legal compliance. We aim to keep other contact routes available where practicable.

9. Third-party services

Scheduling, meetings, AI and hosting rely on third parties. External links and embedded services may have their own terms, notices and availability limits. A link is not endorsement of all third-party content.

This does not remove our responsibilities for selecting and using providers or handling information. Tell us if a third-party component prevents contact so we can offer an alternative.

10. Availability and accessibility

We aim to provide a useful, accessible site, but may change, maintain or temporarily suspend parts of it. This page does not provide a website uptime or response-time SLA. Platform service levels must be agreed separately.

If content, media, navigation or a tool is inaccessible, email ian@sentr.io with the difficulty. We will seek a practical alternative to provide information or arrange a discussion.

11. Responsibility and limits

Nothing excludes or restricts liability for fraud or fraudulent misrepresentation, death or personal injury caused by negligence, or responsibilities that cannot lawfully be excluded or limited. Applicable statutory rights, including data-protection and mandatory consumer rights, remain unaffected.

Subject to those protections, the free public website provides general information, not a service tailored to a business decision. To the extent permitted by law, we are not responsible for indirect or consequential business losses resulting from website use. This does not override an express promise in a separate agreement, excuse misleading statements where liability cannot be excluded or limit responsibility under a customer service contract.

Take reasonable steps to verify information important to your business and protect your devices and credentials. No exclusion is intended to apply where unlawful or unreasonable.

12. Changes and other terms

We may revise these terms for website, operator or legal changes. The date above identifies this version. We explain material changes where appropriate; updates do not retrospectively change a signed agreement.

If a provision is unenforceable, the others continue to the extent permitted by law. Delayed enforcement does not itself waive a right. No third party receives contractual enforcement rights solely from these website terms.

Incorporation does not by itself transfer or replace a contract made with another legal person. Necessary transfers or replacements will be addressed separately.

13. Contact and disputes

Raise questions or complaints with ian@sentr.io or the registered office above. We will seek to resolve concerns constructively.

These website terms are intended to be governed by the law of England and Wales, with its courts having non-exclusive jurisdiction, subject to mandatory law and rights to bring proceedings elsewhere. This does not restrict contacting a regulator or exercising mandatory consumer or data-protection rights.