For Fraud / risk operator

Spend your expertise on fraud. Not finding the context.

Open an alert with the history, connections and explanation already attached. SENTR.Citadel brings investigation, rule testing and risk controls together—so your team can move from a suspicious event to a decision they can stand behind.

You should not have to investigate your own tools.

The queue keeps moving. The same rules keep making noise. And the context you need is spread across screens. SENTR connects the evidence and the controls, so the insight from a good investigation can improve the next decision.

A workspace that puts your judgement to work.

Explore the capabilities behind the promise, then put them to work on your own questions.

Control the next decision

Author rules, backtest against available history and use Monitor before publishing. Set scoring profiles separately from review/block decision cutoffs.

Explore rule controls →

Follow the evidence

Entity profiles, Connection Ring and casework connect the event to its context. Overrides keep a written reason alongside the original decision.

Explore investigations →

Learn from outcomes

Customer-specific anomaly detection trains overnight on clean history. Validated feedback also informs changes to lists, rules and policies.

See the improvement loop →

Picture the work in practice.

A payout review becomes a connected investigation

In this illustrative workflow, a reviewer follows a reused beneficiary to related merchants and devices. They inspect the linked events, collect evidence in a case and record the outcome.

  1. Payout review
  2. Reused beneficiary
  3. Linked merchants / devices
  4. Case + outcome
Response
Investigate connected activity and record a supported decision
Evidence
Shared identifiers start the investigation; they do not settle it

Assess time to reach a supported decision, the context available and the quality of the resulting record.

Not your decision alone? Prepare a team brief.

Take the relevant links into your internal discussion. No signup, no email gate. These links use the public website address.

Bring a case your current tools make harder than it should be.

Bring the question that determines your next decision. Request a focused conversation—or take the evidence links into your team’s discussion first.

Explore another decision-maker’s perspective

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