SENTR · FOR IGAMING OPERATORS
Most fraud platforms were designed for payment processing fraud. iGaming fraud has three additional attack surfaces: bonus exploitation, multi-account rings, and AML exposure. SENTR's Closed-Loop Risk Intelligence Engine handles all five stages simultaneously — detection, decisioning, human review, chargeback resolution, and compliance audit. For operators who cannot afford a licensing incident.
WHAT WE HEAR FROM FRAUD & RISK TEAMS AT IGAMING OPERATORS
HEAD OF FRAUD / RISK DIRECTOR
"We're flagging 4% of deposits. Half are clean players. The other half slipped through on a different channel."
iGaming fraud is fast and asymmetric — bonus abuse, synthetic identity, and payment cycling all look different at the platform layer than at the bank. A score that fires at deposit doesn't see what happens across the session.
CFO / FINANCE DIRECTOR
"The chargeback rate on card payments looks fine until you net it against the players we've blocked."
The real cost isn't the chargebacks you catch — it's the LTV on the legitimate players you friction out. Mid-market iGaming operators routinely block 8–15% of new deposits on risk grounds. Most of that rate is recoverable.
CTO / HEAD OF PLATFORM ENGINEERING
"Our fraud model and our payments provider both need explainability for the regulator. Right now they use different definitions."
EU AI Act Article 13 requires that automated decisions affecting users are explainable. An iGaming platform using a third-party fraud engine inherits that engine's compliance posture — which is rarely documented.
iGaming fraud requires detection, representment, AML integration, and licensing compliance — in one platform. No point solution covers the full surface. SENTR does.
iGaming fraud has a wider attack surface than any other vertical. Most tools cover one layer. SENTR closes the loop across all four.
Promotional exploitation is the dominant fraud vector in iGaming: new player bonus stacking, refer-a-friend manipulation, reload abuse, and coordinated ring attacks targeting welcome offers. Generic fraud tools score payment risk. They cannot model promotional eligibility exploitation, velocity patterns across bonus campaigns, or multi-account coordination across a single bonus pool.
A single fraud ring creates hundreds of synthetic accounts — each passing basic KYC — to exploit promotions, launder winnings, or probe for weak verification points. Standard transaction-level fraud scoring cannot see the network. SENTR's linked-account graph intelligence maps relationships across device fingerprints, behavioural patterns, payment methods, and player history simultaneously.
iGaming operators are subject to AML monitoring requirements across MGA, UKGC, and GCB jurisdictions. Every large win, rapid deposit-withdrawal cycle, and politically exposed person (PEP) transaction requires a decision trail. SENTR's audit export — full decision log, reviewer identity, confidence score, human-readable rationale — is built to satisfy these requirements on demand, without a six-week manual reconstruction.
First-party fraud — players charging back genuine deposits after losing — rose from 15% to 36% of all disputes in 2024. iGaming chargebacks require evidence that payment fraud tools don't assemble: gameplay logs, bonus terms acceptance, session data, and behavioural signals. SENTR's unified data model makes this evidence available at representment — assembled from detection, not rebuilt from scratch.
SENTR's closed-loop architecture runs across five stages — detection, triage, review, resolution, and audit — each feeding the next. See how the loop works →
Slide to explore all five stages
Stage 1
Real-time signals tuned to bonus abuse, multi-account rings, and payment fraud — iGaming-specific, not bolted on.
Stage 2
Explainable scores with your bonus and AML thresholds — audit-ready output for MGA, UKGC, and EU AI Act reviewers.
Stage 3
Routine cases clear automatically; complex bonus and PEP investigations land with full context, not a blank queue ticket.
Stage 4
Gameplay logs, session data, and bonus acceptance flow into representment — evidence is assembled once, not rebuilt at dispute.
Stage 5
Exports tie reviewer, model version, and rationale together — licensing and EU AI Act submissions without spreadsheet archaeology.
Stage 1
Real-time signals tuned to bonus abuse, multi-account rings, and payment fraud — iGaming-specific, not bolted on.
Stage 2
Explainable scores with your bonus and AML thresholds — audit-ready output for MGA, UKGC, and EU AI Act reviewers.
Stage 3
Routine cases clear automatically; complex bonus and PEP investigations land with full context, not a blank queue ticket.
Stage 4
Gameplay logs, session data, and bonus acceptance flow into representment — evidence is assembled once, not rebuilt at dispute.
Stage 5
Exports tie reviewer, model version, and rationale together — licensing and EU AI Act submissions without spreadsheet archaeology.
"Your licensing authority wants explainability on automated decisions. Your fraud vendor said the model is proprietary." SENTR generates a human-readable rationale for every fraud and AML decision — in language your regulator can read and your licence can survive.
LICENSING RISK
iGaming licences — MGA, UKGC, GCB — require operators to demonstrate control over automated decision-making in fraud, AML, and player protection. From August 2026, the EU AI Act adds a further requirement: explainability logs and human oversight documentation for every automated high-risk AI decision. A licensing incident doesn't pause operations — it ends them. Your fraud ops documentation is not a compliance afterthought. It is an operational continuity requirement.
MGAUKGCGCB
SENTR's audit export is designed to satisfy automated decision documentation requirements across these authorities. All regulatory claims require review by SENTR legal counsel before external publication.
Read the EU AI Act compliance brief →SENTR provides audit documentation tooling. It does not provide legal advice, AML certification, or regulatory outcomes. All compliance claims require review by legal counsel before publication.
Run SENTR alongside your existing fraud stack — read-only, zero cutover. See every bonus abuse event, multi-account ring, and missed chargeback your current platform didn't catch. Walk away at Day 50 with board-ready data and a licensing compliance gap assessment.
Connect (Days 0–8)
SENTR connects to your transaction stream and player event data via read-only API. Your existing fraud stack, bonus engine, and player management platform stay live and unchanged. Average setup: 8 days. A dedicated integration engineer is included. No professional services required for standard setup. See the full 8-day integration timeline →
Evaluate (Days 1–50)
SENTR processes every transaction, bonus trigger, and player event in parallel — writing nothing to your production system. Every week: a dashboard showing bonus abuse patterns your current platform missed, multi-account rings operating in your player base, and chargebacks you could have defended.
Decide (Day 50)
Day 50: full intelligence report — bonus abuse detected vs. missed, multi-account ring map, chargeback prevention estimate, and EU AI Act / licensing compliance gap assessment. You decide based on 50 days of your own player data. No pitch deck. No pressure.
Shadow mode is always free. No invoice. No contract. No commitment until Day 50.
FOR YOUR ENGINEERING TEAM
Standard REST API with webhooks. Connects to your payment stack, player management platform, and bonus engine. Sandbox environment available before shadow mode begins. No 14-person implementation team.
Average integration: 8 days with an internal tech team. Not a guarantee — scoped to your specific setup in the Architecture Session. Framed as an average because we've earned that claim from operators who went live. See the full 8-day integration timeline →
SOC 2 Type II certified. ISO 27001 aligned. GDPR-compliant with EU data residency. Full security documentation available under NDA. Player data never leaves your configured data region.
Full data portability guaranteed. Code escrow for enterprise deals. Leaving SENTR does not require changing your payment stack, player platform, or rebuilding your detection model.
THE SHIFT
Right now, your fraud team is managing three separate attack surfaces — bonus abuse, multi-account rings, payment fraud — with tools that don't talk to each other, a compliance trail built from spreadsheets and email threads, and a chargeback queue that refills faster than it drains. SENTR closes the loop across all of it. The bonus abuse detection, the multi-account graph, the chargeback representment, the AML audit trail — one platform, one data model, one compliance export when your regulator calls. You walk into the licensing review with documentation, not apologies.
Book your Architecture Session →No pitch deck. No contract until Day 50. If shadow mode isn't right for your current setup, we'll tell you on the call.