Case consolidation
Every signal relevant to a fraud case — transaction history, entity relationships, device and network data, previous disputes — consolidated into one structured view. No switching between systems. No copy-pasting data.
SENTR · SOLUTIONS · INVESTIGATION HUB
Fraud Investigation Hub
Investigations across spreadsheets, email threads, and analyst memory — with no single source of truth. SENTR consolidates every signal into a structured case view: transaction data, entity relationships, device signals, dispute history.
Investigation chaos
When a regulator asks for a case audit trail, you spend weeks reconstructing what happened. Excel exports become evidence exhibits. Your most senior analysts are doing triage instead of investigation.
- Fraud investigations happen across spreadsheets, email threads, Slack channels, and analyst memory. There is no single case view.
- Regulator asks for a case audit trail. You spend weeks reconstructing it manually. Excel exports become evidence exhibits.
- Senior analysts doing triage instead of investigation — the human API between model outputs and the analyst queue.
"When the regulator comes knocking, you can't hand them a spreadsheet. But that's all we have."
The Investigation Hub interface
Case summary. Timeline reconstruction. Entity graph. Evidence package. Audit trail. One view.
TIMELINE
- 14:01 · Auth request
- 14:01 · Device match
- 14:02 · 3DS challenge
- 14:03 · Settled
ENTITY GRAPH
[ node cluster ]
EVIDENCE PACKAGE
- ✓ Transaction record
- ✓ Device fingerprint
- ✓ IP history
- ⬜ Chargeback bundle
Detailed UI design pending design handoff. Placeholder is production-ready structure. Replace with high-fidelity screenshot before launch.
How the Investigation Hub works
SENTR consolidates every signal relevant to a fraud case — transaction history, entity graph relationships, device and network data, previous dispute outcomes — into a single structured case view. Analysts see a reconstructed event timeline, connected entity visualisation, and a one-click evidence package generator. Every action taken in the hub is logged to an immutable audit trail, producing the regulatory-ready documentation required for EU AI Act compliance reviews and card scheme dispute submissions without manual preparation.
Three capabilities investigators don't get from any other system
Timeline reconstruction
Event sequences reconstructed automatically from raw data. Analysts see the chronological flow of fraud: payment, dispute, device change, follow-up attempt. Patterns that look invisible in spreadsheets become obvious in a timeline view.
Evidence automation
One-click evidence package generator. Structured format, card scheme requirements, compliance-ready. Audit trail automatically logged. Regulators receive documentation — not spreadsheet exports.
What the audit trail produces — so you never reconstruct from a spreadsheet
Every action taken in the Investigation Hub is logged to an immutable audit trail. Case decisions, evidence generation, analyst comments — all timestamped and unchangeable. When a regulator asks for documentation, you have it in under an hour.
What the audit trail covers
- ✓ EU AI Act explainability log
- ✓ Audit trail compliance
- ✓ GDPR right-to-explanation
- ✓ Card scheme evidence formatting
- ✓ MGA/UKGC case documentation
- ✓ Post-investigation case closure record
Book your Architecture Session → See how shadow mode works →
Architecture session includes workflow audit and hub customisation walkthrough.