Terms of Service

Effective date: [DATE — insert before launch]

These Terms of Service govern your access to and use of SENTR's services. By using SENTR, you agree to these terms.

1. Definitions

[Key defined terms: "Services", "Customer", "Evaluation Period", "Shadow Mode", "Production Deployment", "Data Processing Agreement", "Confidential Information". — ACTION: Ian / legal to draft]

2. Services and access

[Scope of services, access conditions, and SLA commitments — to be drafted by legal counsel before publication.]

3. Customer obligations

[Customer obligations: providing accurate transaction data, not obstructing read-only connection, maintaining integration engineer access, using SENTR outputs for lawful fraud prevention purposes only. — ACTION: Ian / legal to draft]

4. Data processing

[Reference to Data Processing Agreement (DPA). GDPR Article 28 processor obligations. Data subject rights handling. Link to /privacy for full privacy policy. — ACTION: Ian / legal to draft]

5. Intellectual property

[SENTR IP ownership: decisioning models, scoring logic, report format. Customer retains ownership of transaction data. License grant to SENTR to process data for service delivery. — ACTION: Ian / legal to draft]

6. Limitation of liability

[Liability caps. Exclusion of consequential damages. Shadow mode evaluation outputs are intelligence only — customer retains sole discretion over production fraud decisions. — ACTION: Ian / legal to draft]

7. Termination

[Termination conditions: end of shadow mode evaluation, mutual agreement, material breach. Data deletion obligations on termination. Notice period. — ACTION: Ian / legal to draft]

8. Governing law

[Governing law: [EU jurisdiction — confirm with legal]. Dispute resolution process. Arbitration or court jurisdiction. — ACTION: Ian / legal to draft]

9. Changes to terms

[Notice of material changes. How customers are notified. Continued use constitutes acceptance (with appropriate notice period). — ACTION: Ian / legal to draft]